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In many instances, simply clearing you web browser's cache may resolve strange or quirky behavior in many web-based applications.  If you are ever advised to clear you browser's cache, but are not sure how, the instructions for the most common browsers are provided below.

Before you begin

Clearing your web browser's cache, cookies, and history may remove data such as the following:

...

  1. Tap Chrome menu > Settings.
  2. Tap (Advanced) Privacy.
  3. From the "Time Range" drop-down menu, select All Time.
  4. Check Cookies and Site data and Cached Images and Files.
  5. Tap Clear data.
  6. Exit/quit all browser windows and re-open the browser.

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  1. In the browser bar, enter:
     chrome://settings/clearBrowserData
  2. At the top of the "Clear browsing data" window, click Advanced.
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
  4. From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select select All time.
  5. Click CLEAR DATA.

  6. Exit/quit all browser windows and re-open the browser.

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