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If an online meeting will be by phone only, it is better to utilize the JHU AT&T teleconference service.

Creating Your Own Account for Students

Students can access/activate their Pro-level Zoom account online, by going to https://jhubluejays.zoom.us/ and logging in with their JHED credentials. When logging in with the desktop client, please select "Login with SSO" and enter the domain as "jhubluejays". You can learn more about Zoom viewing the user guides and short video tutorials on Zoom’s support page.

Creating Your Own Account for Staff and Faculty

Please reference the two instructional videos below on creating your Zoom account, scheduling meetings, adjusting meeting settings, and troubleshooting. Note when you login to Zoom for the first time, a Basic level account is created for you. A Basic level account does not have the ability to record meetings and meetings with more than 2 participants are limited to 40 minutes. We review newly created accounts daily and, after confirming the account belongs to a full-time faculty or staff member, we will automatically upgrade it to Pro level which will eliminate the Basic limitations. If you need your account upgraded to Pro level immediately, simply call or e-mail the SON Help Desk and we will make sure it gets done right away.

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