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Who do I contact for help?

  • For technical issues only with downloading , and installing , or launching the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
  • For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day

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Below you will find additional information to ensure the best experience when using OMS

OMS Quick Start Guide.pdf

Area Setup.pdf

VR Station Cleaning Procedures.pdf

Health and Safety in VR.pdf