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Page reference: https://wiki.nursing.jhu.edu/x/zICyAw


Zoom is a web conferencing service used throughout Hopkins.

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  • Video collaboration
  • Meeting audio or video recording
  • Screen sharing

In addition to Faculty/Staff and Student Zoom instances, there is also a JHM (HIPAA compliant) instance.

Please see the comparison matrix here to learn what the differences are.

View file
nameZoom Account Comparison Matrix.xlsx
height150

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For additional help using Zoom, please visit the Zoom support page:

http://support.zoom.us/

Use of Third-Party Apps in Zoom

Zoom allows the use of many third-party applications within the platform to expand its features. Some apps will require Admin approval before you can use them. SON ITS will usually approve these requests as long as the application is from a reputable developer. That said, please be aware that SON ITS will not provide functional support (help learning out how to use) for third-party applications. If you experience technical difficulty using or configuring a third-party application in Zoom, you will be expected to contact the third-party app developer's support group for assistance. If the developer's support group determines there is a change within our Zoom instance that needs to be made, SON ITS can be contacted to facilitate that change.  Please do not contact the SON Help Desk for third-party application support without first troubleshooting the issue with the developer.