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SON KB page for checking voicemail AND enabling/disabling EC500
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- Phones / Voicemail. There are additional features that can be activated on your Avaya phone for additional monthly charges that can enhance your remote working experience.
- Voicemail to E-mail. This is exactly what it says. When someone leave you a voicemail, you receive and e-mail with the recording attached. The cost for this is currently $2.50 per month.
- Simultaneous Ring or Extension to Cellular service. This allows you to set your office phone line to ring on another phone (your cell or home landline). IT@JH calls this feature EC500 and currently charges $5.00 per month. See the link above to KB article with instructions for enabling/disabling EC500 once you have it added to your extension.
- You can e-mail SON-CampusOperations to get either of these features enabled or complete the Telephone Service Request yourself.
- Tethering your devices to your cellphone is an important capability for travelers, and is a useful backup during weather-related remote work events. Device tethering differs depending on the device (iOS / Android) and cell carrier, so planning ahead and occasional testing is important. A useful tip: We have seen international travel result in tethering capability being removed from devices, so if you travel internationally you should be extra diligent about re-checking this capability when you return to the US.
- Microsoft Teams is an online collaboration tool that includes instant messaging, file sharing/document collaboration, screen sharing, and many more tools to let people collaborate when they’re separated by space. The SON is in the early stages of introducing this platform for school-wide use, but if you are technically savvy and want to explore creating a Teams site for your group collaboration, you are able to do so now. The JH CER has a good resource page for Teams here. Please ignore the section that refers to "Requesting a Teams Class Site" and follow the steps after that section for creating a Teams site yourself.
- Remote application access can be particularly valuable for people who don’t have a Hopkins laptop, but who need access to specialized systems or software. For example, SAP has specific browser and configuration settings that may cause it not to run properly on your personal machine. In these cases, another option is to use a Hopkins MyCloud Virtual Desktop to get a virtual desktop session.
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