Zoom is a web conferencing service used at the JHU School of Nursing. More information about Zoom can be found on their web site:
Zoom is best used for online meetings that need advanced sharing capabilities, including some or all of these features:
- Video collaboration
- Meeting audio or video recording
- Screen sharing
If an online meeting will be by phone only, it is better to utilize the JHU AT&T teleconference service.
Costs
The base cost for hosting a meeting is covered by the school's general technology account, but additional fees for telephone integration may be billed to separate accounts (advanced features available upon request). International rates are available at https://zoom.us/zoomconference/rates (refer to "Pay As You Go" rate column).
How to Request a Meeting
To request a Zoom meeting, complete this form:
http://nursing.jhu.edu/zoomrequest
How to Use Zoom
Soon after you complete a meeting request, a 9 digit Zoom meeting ID will be emailed to you for that meeting. The meeting assigned to you should be used ONLY during the scheduled meeting time (not before or after the meeting, otherwise you might interrupt another scheduled meeting). To access the meeting, you simply visit the URL (web site address) sent to you. If you wish to join the meeting by phone, dial the call in number provided to you and enter the 9 digit meeting ID. If joining from a mobile device using the Zoom app, also simply enter the 9 digit meeting ID.
Test Meeting
To try out a test Zoom meeting to be sure your computer is setup correctly, visit:
Please do not use a scheduled Zoom meeting to test, outside of the scheduled meeting time. Using a Zoom meeting ID outside of the scheduled time can interrupt other meetings in progress.
Zoom Support
For additional help using Zoom, please visit the Zoom support page:
Creating Your Own Account
Please reference the two instructional videos below on creating your Zoom account, scheduling meetings, adjusting meeting settings, and troubleshooting. Note when you login to Zoom for the first time, a Basic level account is created for you. A Basic level account does not have the ability to record meetings and meetings with more than 2 participants are limited to 40 minutes. We review newly created accounts daily and, after confirming the account belongs to a full-time faculty or staff member, we will automatically upgrade it to Pro level which will eliminate the Basic limitations. If you need your account upgraded to Pro level immediately, simply call or e-mail the SON Help Desk and we will make sure it gets done right away.
SON Help Desk
SON-HelpDesk@jhu.edu or 410-614-8800
Creating your Zoom account and scheduling meetings:
https://vimeo.com/jhunursing/review/317547621/bfc4486701
Zoom meeting settings, controls, and basic troubleshooting:
https://vimeo.com/jhunursing/review/317547613/82a3c06c28
Thank you to Donovan Stannard and Sibyl Snow for their work producing the above videos.
As more people begin using personal Zoom accounts rather than having SON Multimedia schedule meetings, we may develop more in-depth training to ensure everyone is getting the maximum benefit from this resource. Please feel free to contact the SON Help Desk if you have any questions or problems creating or using your Zoom account.