Problem

Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

You may want to use a panel to highlight important steps.
  1. Use numbered lists to provide step-by-step help.
  2. Copy and paste or drag and drop images to add them to this page.