Mendeley is a free reference manager. The supporting application, Mendeley Desktop, is available in the school's PhD lab.
The Word Plug-in must be manually installed by each user.
Instructions to add a web importer bookmarklet to your browser's toolbar can be found here, http://www.mendeley.com/import.
If Mendeley Desktop prompts you to install an update please notify the school's Help Desk, sonhelpdesk@jhu.edu.
After Mendeley Desktop is updated you may be prompted to update the World Plug-In as shown in the image below.