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Who do I contact for help?

  • For technical issues with downloading, installing, or launching the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
  • For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day

                   . ← This icon will be located on the bottom right and initiates live chatchat 

                   OMS OMS Email: support@oxfordmedicalsimulation.com 

  • If you can't find your simulation scenario or need help with the content please contact your instructor

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Below you will find additional information to ensure the best experience when using OMS including tips troubleshooting.

OMS Quick Start.pdf

Area Setup.docxpdf (For Headset only)

Troubleshooting (for headset only)

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