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Zoom is a web conferencing service used at the JHU School of Nursing. More information about Zoom can be found on their web site:

https://jhuson.zoom.us/

Zoom is best used for online meetings that need advanced sharing capabilities, including some or all of these features:

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Please reference the two instructional videos below on creating your Zoom account, scheduling meetings, adjusting meeting settings, and troubleshooting. Note when you login to Zoom for the first time, a Basic level account is created for you. A Basic level account does your account will automatically be elevated to Pro/Licensed status.  However, if you go longer than two months without logging into your Zoom account, it will be downgraded to Basic status which means you will not have the ability to record meetings and meetings with more than 2 participants are limited to 40 minutes. We review newly created accounts daily and, after confirming the account belongs to a full-time faculty or staff member, we will automatically upgrade it to Pro level which will eliminate the Basic limitations. If you need your account upgraded to Pro level immediately, simply In order to have your account elevated to Pro/Licensed again, you will need to call or e-mail the SON Help Desk and we will make sure it gets done right awayasked to have your account elevated.

SON Help Desk

SON-HelpDesk@jhu.edu or 410-614-8800

Creating your Zoom account and scheduling meetings:
https://vimeo.com/jhunursing/review/317547621/bfc4486701

Zoom meeting settings, controls, and basic troubleshooting:
https://vimeo.com/jhunursing/review/317547613/82a3c06c28

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