...
Please reference the two instructional videos below on creating your Zoom account, scheduling meetings, adjusting meeting settings, and troubleshooting. Note when you login to Zoom for the first time, your account will automatically be elevated to Pro/Licensed status. However, if you go longer than two months without logging into your Zoom account, it will be downgraded to Basic status which means you will not have the ability to record meetings and meetings with more than 2 participants are will be limited to 40 minutes. In order to have your account elevated back to Pro/Licensed status, you will need to call or e-mail the SON Help Desk and ask to have your account elevated.
...