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**You want to access this website using Google Chrome as your web browser**
Who do I contact for help?
- For technical issues only with downloading
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- and installing
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- the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
- For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day
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← This icon will be located on the bottom right and initiates live chatchat
OMS OMS Email: support@oxfordmedicalsimulation.com
- If you can't find your simulation scenario or need help with the content please contact your instructor
I forgot my password.
On the OMS login page, click the forgot my password button and enter your email. Be sure to enter the email address that was used to create your account. Generally this would be in the format JHED@jhu.edu but its possible it was entered as JHED@jhmi.edu. After clicking the button labeled "Send me password reset instructions" it may take up to 5 minutes before you receive a link that lets you change your password.
Below you will find additional information to ensure the best experience when using OMS including tips troubleshooting.
Area Setup.docx (For Headset only)
Troubleshooting (for headset only)
VR Station Cleaning Procedures.pdf
Common Issues.pdfCleaning guide (for headset only)