Link for this page (Please note this link and all others on this page are case sensitive): https://wiki.nursing.jhu.edu/x/XoAuBQ
FAQ | Answer |
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How do I get technical help if my question is not answered here? | Come to Room |
326 S315 in the Pinkard building E-mail: SON-HelpDesk@jhu.edu Call: 410-614-8800 |
What are the SON student computer requirements/recommendations? |
httphttps://nursing.jhu.edu/information/accepted-student/computer.html |
Why does the SON require that the laptop used during its programs be no more than 3 years old? | While it is possible a machine older than 3 years will perform adequately during your entire program, older machines are more likely to experience hardware and software problems. SON programs are very fast paced and a laptop failure or poor performance could hinder your success as classes increasingly rely on technology |
/resources.htmljhubluejayszoom.us enable printing to SON printers from my computer?get this? | SPSS is installed on all of the publicly available computers at the SON. You can also install and run SPSS on your personal computer using the SON's license. See details here https://wiki.nursing.jhu.edu/x/ |
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I need access to Qualitative Analysis software for research |
What are student printing/copying costs?FoAoAg scan a document?<Instructions in progress>JHED-ID@jh JHEDID@jh.edu as the login account (note this is "@jh.edu" not "@jhu.edu"). You should be re-directed to the Johns Hopkins login page before even having a chance to enter a password. Login with your |
JHED ID How do I access my U: drive? | https://wiki.nursing.jhu.edu/x/mABBAw |
How do I access online file storage (JH Box and OneDrive) and configure it to synchronize with my laptop? | Please see the Johns Hopkins Enterprise web page for information on using these collaboration tools. http://www.it.johnshopkins.edu/services/collaboration_tools/
If you have questions or problems, please contact the SON Help Desk. |
How do I access UpToDate? | This is a resource that is available through the Welch Library and is currently only accessible while physically on the Hopkins |
nework network (no VPN access). For more information, please refer to the Welch Library |
website /welchone |
I'm enrolled in a course, but it doesn't show up for me when I log into |
BlackboardCanvas. Why? | There two common reasons for this. - (Most common) The instructor has not made the course available to students yet. Typically, this is done about 1 week prior to the first day of class. If you login to SIS and see the course in your list of registered courses, then this reason is most likely.
- There may be a billing problem or other issue with your student account. If you registered for courses, but no longer see them in SIS, this may be the reason. Contact the JHU Student
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Accounts http- Enrollment and Account Management office if you suspect this to be the case.
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nursing/about-us/contact/directory/student-accounts.html
If neither of the above situations apply, contact the SON Help Desk to report the issue. |
I understand the SON can provide loaner laptops when needed. How does this program work? | https://wiki.nursing.jhu.edu/x/AgONB |
How can I protect my personal computer from viruses? | https://wiki.nursing.jhu.edu/x/YgCuAQ |
The WiFi/Internet isn't always reliable in my home or apartment and I sometimes have issues during exams. What can I do? | Home WiFi/Internet connection configurations vary too widely to provide specific advice, but here are some basic things you can do. - If connection stability is critical, such as during an exam, connect your laptop to the Internet router with an Ethernet cable if possible. This cable is readily available at any office supply store, Home Depot, Lowes, or where most electronics are sold.
- For taking exams, WiFi connections to most home routers should be sufficient in small homes/apartments as long as the WiFi signal is strong and the ISP’s service is usually reliable.
- Whenever taking an exam, make sure no one else is utilizing the same WiFi/Internet connection for any unnecessary activity such as streaming services (both video and audio such as Netflix and Spotify), using any other high bandwidth application, or downloading/uploading large files.
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