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What is Microsoft Intune?

  • Microsoft Intune is a Mobile Device Management system (MDM). Johns Hopkins has chosen Microsoft Intune to manage Johns Hopkins information on company issued or personally owned devices which receive Hopkins Email Only.  

Why does Johns Hopkins use Intune?

  • It provides users easy access to Johns Hopkins data and mobile resources (Ex. email, Wi-Fi, and apps).
  • It assures the security of Johns Hopkins Data by ensuring that the mobile device is compliant with Johns Hopkins basic security criteria.

Why would I use Intune?

  • Intune will automatically configure your mobile device with your Johns Hopkins email, and Wi-Fi.
  • Email and Wi-Fi will no longer be negatively affected by password changes.
  • Intune will provide access to important Johns Hopkins Apps that you may choose to install.

What is security criteria enforced on my device?

  • Device is encrypted
  • Device is not jailbroken or rooted
  • Device is locked with a PIN of at least 4 characters after being idle for 60 minutes
  • Device requires a PIN to boot up

What can IT@JH see and not see on my device? 

IT cannot see this type of information on your phone or tablet:

  • Call History
  • Location
  • Text Messages
  • Camera Roll
  • Personal Data
  • Personal E-mail, Contacts, and Calendar
  • Web History
  • Personal Apps

IT can see this type of information on your phone or tablet:

  • Owner
  • Model
  • Device Name
  • Operating System
  • Serial Number
  • Company Apps
  • Manufacturer

Do I have to use Intune?

  • No, Intune is only required if you plan on accessing Johns Hopkins Business Email Only and\or Wi-Fi from a mobile device. If you do not plan on accessing Johns Hopkins Email or Wi-Fi, there is no need to enroll your devices.  

My Department is purchasing mobile devices for a specific business purpose. Do the devices have to be enrolled in Intune? 

  • No, Intune is for mobile devices, which require email and/or Wi-Fi only. Departmental, Clinical-based or business related projects are managed via AirWatch MDM. Please contact your LAN Administrator or Computer Support Person if you have any questions or need assistance with project based devices.

How To Enroll in Microsoft Intune



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